Auchnahillin Holiday Park

Caravanning & Camping in the heart of the Scottish Highlands

Tel: 07974 008567

Auchnahillin Holiday Park

Chalet & Static Caravan Hire – Terms & Conditions

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1. Booking & Payment

Please contact us to make a reservation.

(Strictly genuine holidaymakers only, sorry no workers, long-term lets or residential).

No deposit required, but full payment is requested by 4 weeks before the booked arrival date, or on booking if within 4 weeks of arrival.

Payment by internet bank transfer or debit card over the phone is preferred, credit cards may also be accepted.

We will make every effort to fulfil your booking, but will not be liable for any changes, cancellations, effect on your holiday, loss or damage suffered by you, or for any failure by us to properly perform any of our obligations to you which is due to any event or circumstance beyond our reasonable control, and in such circumstances no compensation of any description will be payable by us to you.

2. Cancellations

No refunds will be made for cancellations within 4 weeks of the booked arrival date. We advise taking out your own insurance in case you need to cancel your booking within this period.

If a booking is cancelled more than 4 weeks prior to the booked arrival date, any payments made will be refunded.

Should you need to change the dates of your booking any time before the booked arrival date, we will try to accommodate any changes without charge unless the new dates are priced higher in which case you will be required to pay the additional charge.

3. Conduct

Guests have the use of Auchnahillin Holiday/Caravan & Camping Park, its property and facilities only by our permission.

Behaviour we deem inappropriate or any breach of these Conditions may result in termination of permission without compensation, and you will be asked to leave.

Please be considerate of other guests and neighbours at all times, particularly 10pm-8am when noise must be kept to a minimum.

4. Check-In/-Out

Check-in is normally after 3.00pm unless otherwise agreed in advance.

Late arrivals please keep noise to a minimum.

Our usual procedure is self check-in – we will be in touch by the day before with instructions. (If you haven’t heard from us by then please get in touch).

Park your vehicle alongside the holiday home (on the door/s side).

Check-out is normally by 10am unless otherwise agreed in advance. Please leave the holiday home unlocked with the key/s inside.

5. What's included

All utilities (gas, electric, water) are included, as are bedding, linen and towels (normally one set of linen per bed per booking and one bath towel per person per booking plus two hand towels and 2 dish/tea towels per booking – please let us know in advance or during your stay if you need more, or a change of linen and/or towels).

Travel cot/s can be provided at £10 each per booking. Sorry, we cannot provide high chairs or any other equipment for infants.

6. Dogs and other pets

If you intend to bring any dogs or other pets please let us know when booking.

Friendly well-behaved dogs are welcome, on the understanding that they will never be left unattended in our accommodation units or anywhere else on the park, nor left in any accommodation while the person/s responsible for them are off site, their own bedding (and preferably a cage or crate), towel/s and food bowls etc will be brought and used and they will not be allowed on any furniture nor in the bedrooms, they will be kept on leads under proper control at all times when outside on the park, they will not be allowed in the children’s play area at any time, and any fouling elsewhere is cleared up immediately and disposed of appropriately (metal bins outside Reception).

No responsibility will be taken by the park owners for any damage caused by or to any visiting dog.

You are welcome to walk your dog on-lead anywhere around the site, otherwise walks directly from the site will involve 5-10 minutes walking south (turn left at our entrance) alongside the adjacent B9154 road (normally quiet and has grass verges), before you are able to get off-road onto forestry tracks. Better/longer nearby walks involve taking a vehicle 5-10 minutes south along the B9154 road, parking up and walking your dog/s along estate or forestry tracks. For more information please get in touch.

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7. Laundry

We have a communal laundry room with washing machine (token £5 from Reception or phone 07974 008567) and tumble dryer (5x 20p coins).

There is a clothes airer outside each holiday home and other clothes lines available for use.
Each holiday home is equipped with ironing equipment.

8. Accidents & Injuries

First Aid equipment is available at Reception.

Any accidents or injuries sustained on the park should be reported to the park owners at the time of occurrence, and the details recorded in the park’s Accident Book.

9. Liability

The park will not be liable for any loss or damage occasioned to any vehicle or belongings, nor for any injury whatsoever to any person whilst on the park, unless caused directly by the negligence of an employee. Customers are wholly liable for any repairs/cleaning required to any park property damaged during their stay.

10. Vehicles

No vans or commercial vehicles permitted. One vehicle per holiday home unless otherwise agreed in advance. Additional vehicles may need to be parked in a separate area.

No washing of vehicles is permitted on site, the nearest facilities are in Inverness.

All visitors please observe our maximum speed limit of 5mph.

11. General

No open fires are allowed.

Barbecues must be kept outside the holiday home and off any grass and plastic or wooden furniture.

Please refrain from playing ball games in the vicinity of caravans, tents, vehicles or buildings.

While we will give notice when possible, we retain the right to enter any holiday home at any time if deemed necessary by us for whatever reason.

We reserve the right to amend these Terms & Conditions without prior notice.

12. Thank you

We appreciate your co-operation in the above, and wish all our guests an enjoyable stay.

Donald & Anita Gibson, Proprietors.

Caravans for sale

Privately owned static Caravan Holiday Homes.

Experience the freedom of having your very own holiday home at Auchnahillin. Choose from our sales caravans or bring your own!*

*Subject to age and condition of caravan.

For further details or a list of caravans currently available for sale, please contact us.

Open April – October

Chalet / Static Caravan Holidays
Tourers, Motorhomes and Camping.

Strictly genuine holidaymakers only please.

Sorry no vans or commercial vehicles, workers or residential.